Privacy Policy

ProSource Group is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services.

1. Information We Collect

We may collect personal data, including:

• Name and contact details (email, phone number, address)

• Account registration information

• Payment details (if applicable)

• Any information you provide through contact forms or customer support

• Technical data such as IP address, browser type, and website usage data

2. How We Use Your Data

We process personal data to:

• Provide and improve our services

• Communicate with users regarding inquiries, support, or updates

• Manage transactions and customer accounts

• Ensure website functionality and security

• Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process personal data based on:

• Your consent (e.g., subscribing to a newsletter)

• Contractual necessity (e.g., processing a purchase or service request)

• Legal obligations (e.g., financial record-keeping)

• Legitimate interests (e.g., website analytics and improvements)

4. Data Sharing & Transfers

We may share your data with:

• Service providers assisting in operations (e.g., payment processors, IT services)

• Regulatory authorities if required by law

• Third parties with your explicit consent

If data is transferred outside the EEA, we ensure appropriate safeguards are in place.

5. Data Retention

We retain personal data only as long as necessary for service provision or as required by law. You may request data deletion at any time.

6. Your Rights

Under GDPR, you have rights to:

• Access your personal data

• Request correction or deletion

• Restrict processing of your data

• Object to processing based on legitimate interests

• Data portability

• Withdraw consent at any time (where applicable)

To exercise these rights, contact us at info@psgroupltd.com

7. Data Security

We implement technical and organisational measures to protect your data against unauthorised access, alteration, or loss.

8. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and analyse site traffic. You can manage cookie preferences in your browser settings.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@psgroupltd.com.